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Enhanced Care Management

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What is Enhanced Care Management?

Enhanced Care Management is a FREE program for Medi-Cal members. If you have certain physical health, mental health, or substance use conditions and need extra help with your care, this program is for you!

You will have a care team, including a personal care coordinator. Your team will work together to help you get the care you need.

You can keep your doctors and get an added layer of support to make sure all your needs are met.

What can Enhanced Care Management Services help with?

You receive extra services at no cost as part of your Medi-Cal benefits, including help with:

  • Finding doctors or other health care providers and making appointments
  • Understanding your prescription drugs and help managing your medications
  • Setting up transportation to your doctor and other medical visits
  • Getting follow-up services after you leave the hospital
  • Connecting to and apply for community programs and services
  • And more

Appointments can be held at SoHum, at your home, or at a convenient place in your community. Or if you prefer, your care coordinator can come to you!

Who qualifies for Enhanced Care Management Services?

If any of the following apply to you or someone you care for or about, Enhanced Care Management services may help:

  • Homeless or at risk of losing housing
  • Frequent Hospital and/or Emergency Room visits
  • Mental Health or Substance Use issues
  • Leaving a skilled nursing facility to go back home
  • At risk of needing to move into a skilled nursing facility but wanting to stay in your home
  • Pregnant or Postpartum (up to 12 months) and identifying as Black, American Indian, Alaska Native or Pacific Islander

How can I get more information?

For more information about Enhanced Care Management, call (707) 923-3921 ext 1319 or fill out the form below:

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I am interested in finding out more about Enhanced Care Management for:(Required)
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Referral Forms

Please send completed referral to: pophealth@shchd.org. Include ROI (if needed for your organization) and any other relevant documentation. Note: due to personal information, send email encrypted or per your organization’s policies and procedures.


Contact Information & Location

SoHum Health Enhanced Care Management
733 Cedar Street
Garberville, CA 95542

Hours: Monday through Friday, 8:00 am-5:00 pm or by appointment
Phone: (707) 923-3921 ext 1319
Email: pophealth@shchd.org

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