If you would like to submit a formal grievance related to services provided to you at SoHum Health/Jerold Phelps Community Hospital, please do one of the following:

Send a letter via mail to the address below:

ATTN: Quality Department
SoHum Health
733 Cedar Street
Garberville, CA 95542

Send an email to quality@shchd.org

When submitting a formal grievance, please be sure to include your full name, date of birth, date of service, department of service, provider’s name (if applicable), and a brief description of what happened. If you are submitting a grievance on behalf of someone else, please include the same details for the person you are submitting the grievance for.

Our staff will reach out in writing to confirm receipt of the complaint.

If your grievance is related to billing, please visit Billing • SoHum Health.